Pro-competition, not Anti-business

I started to respond to David Richards (the CEO of CentricCRM) comment to the thread I started last week, but that thread has generated a number of sub-threads which I think are better addressed separately. (You can be the judge as to whether this thread separation is a good idea or not.) Thus, I gave a partial response there, and here’s really my full response.

David,

First, let me thank you for stepping forward into this discussion.

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